Scamsters are misusing Google’s feature to edit the contact details on Maps and search services to fraud people in providing their confidential information.
Google allows any user to edit the contact details of any institution, bank, shop, etc. This feature is provided to better the user experience. However, scamsters are editing the contact details with the fake details. Users thinking the number displayed on Google is authentic, call on the number and made to share personal details. In some cases, the call is often directed towards fake IVRs making users believe that it is authentic.
Maharashtra Cyber Police alerted the citizens following cases of users getting scammed while calling EPFO (Employee’s Provident Fund Organization) and Bank of India.
How to avoid getting scammed?
- Validate the number displayed on the Google Search with the organization’s official website.
- Never share any confidential information such as ATM PIN, Card Number, Account Number, etc over phone.
What to do if you have been scammed?
- Make sure you get in touch with bank if the information shared was bank related.
- File an FIR at the nearest police station.
